Privacy Policy & Personal Data Protection

Last updated: July 2025

1. Data Controller

The controller of your personal data is:

Company: ATELECTRO GROUP
Address: Skra 83, Kallithea, 17673, Athens, Greece
Phone: 210 0107033
Email: info@atelectro.gr

2. What Data We Collect

We collect personal data that you voluntarily provide to us, as well as data collected automatically as you browse the website:

Data you provide to us

Full name
Email address and phone number
Company name
The message / request you submit through the contact form

Data collected automatically (Cookies & Analytics)

IP address and browser type
Pages visited and time spent on the site
Referring page (referrer)
Usage statistics via Google Analytics (anonymized)

3. Purpose & Legal Basis of Processing

We process your data for the following purposes:

Responding to your requests submitted via the contact form (legal basis: performance of a contract / fulfilment of a request)
Sending technical proposals that you have requested (legal basis: performance of a contract)
Improving the Website through anonymized analytics (legal basis: legitimate interest)
Sending informational material — only where you have given explicit consent

4. Data Retention Period

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected:

Contact form data: up to 3 years from the last communication
Accounting & contractual data: up to 10 years (based on legal obligation)
Analytics cookies: see section 6

5. Disclosure of Data to Third Parties

ATELECTRO GROUP does not sell, rent or transfer your personal data to third parties for commercial purposes. We may disclose data exclusively:

To service providers who process data on our behalf (e.g. hosting, Google Analytics), under strict confidentiality agreements
When required by law or a court order

6. Cookies

The Website uses the following types of cookies:

Necessary cookies: Required for the basic operation of the Website. These do not require consent.
Analytics cookies (Google Analytics): Collect anonymized visitor statistics. These require your consent.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the Website.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right of access: To know what data we hold about you.
Right to rectification: To request correction of inaccurate data.
Right to erasure: To request deletion of your data ("right to be forgotten"), where there is no lawful ground for retaining it.
Right to restriction: To request restriction of processing in certain cases.
Right to data portability: To receive your data in a structured, machine-readable format.
Right to object: To object to processing of your data for direct marketing purposes.
Right to withdraw consent: To withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact us at info@atelectro.gr. We respond within 30 days.

8. Complaint to the Data Protection Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):

Website: www.dpa.gr
Phone: +30 210 6475600
Email: contact@dpa.gr

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration or destruction, including SSL/TLS encryption during data transfer.

10. Changes to This Policy

ATELECTRO GROUP reserves the right to modify this Privacy Policy at any time. Material changes will be announced on the Website. Continued use of the Website after such changes constitutes acceptance of the updated Policy.

11. Privacy Contact

For any question regarding this Policy or the processing of your data:

Email: info@atelectro.gr
Phone: 210 0107033
Address: Skra 83, Kallithea, 17673, Athens, Greece